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Welcome to Chinafinds
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Introduction

Welcome to Chinafinds! When my husband was transferred to a job in China a few years back, I was given the unparalleled opportunity to experience another culture--and do a lot of shopping! Cloisonne, cinnabar, freshwater pearls--the markets were simply overflowing with goodies. Although prices and quality varied at these bazaars, an educated buyer could really get some great deals. And as I love shopping, and jewelry, I set out to become as educated a buyer as possible. Having studied Chinese in college and having lived in China for several years, I had developed a reasonable degree of fluency in the language, which is key to successful bargaining. That, combined with product knowledge, finally helped give me the edge I needed to be a successful buyer. After honing my skills by purchasing lots of great stuff for friends and family (as well as myself!), I finally decided to set up an online store. Although I have since moved back from China with my family, I have kept up my merchant contacts and have continued to run my online store. I think I offer great quality jewelry at an excellent price, so go ahead and try my stuff out. If you aren't satisfied with anything you purchase from Chinafinds, your purchase price will be cheerfully refunded.

buying pearls in China

What Chinafinds Customers are Saying...

At Chinafinds, we take pride in providing superior service and products to our customers and it shows. We have earned a 5 star rating from Yahoo Shopping and have received many positive comments from our customers:

"This merchant has large merchandise stock, a quick turn around time for delivery and excellent personal customer service." Lisa, College Park, MD

"Amazing and very personal customer service, even found me two additional pieces not on the website while she was on a buying trip..." Patricia, Philadelphia, PA

"I received everything today and I love them! The fish earrings match a pendant I have with a larger fish in the exact same style. Glad I found you. Thank you." Gae, Traverse City, MI

"I received the corals. They are beautiful! I will shop again at Chinafinds. Thank you." Seta, Sicklerville, NJ

"Thank you so much for sending my cinnabar bangles so promptly. They are truly wonderful - and a great price, too. I look forward to ordering more items from you." Lucia, Sarasota, FL

"This item arrived today in perfect shape. My wife was delighted with the necklace, the complimentary storage bag and we were surprised at how quickly the necklace arrived in the mail. Thanks & hope to do business with you again." Robert, Kanata, Ontario

"I received my necklace today. Wow -- just beautiful. It exceeds my expectations. Thank you for helping me find the necklace I've been searching for -- I most definitely will be shopping your site for beautiful gifts for friends and family." Leslie, New York, NY

"I LOVE my necklace and bracelets!!! I wear the cinnabar bracelets all the time!" Kim, Spicewood, TX

"This was my first time shopping at Chinafinds but it won't be my last! Purchased products met and exceeded my expectations. THANKS"
Elizabeth, Millington, MI

"The cloisonne necklaces are beautiful and the little bags are lovely. The ordering process was easy and fast, and the necklaces arrived on time, as promised. I am recommending Chinafinds to everybody. The quality of the products is excellent and the prices are wonderful."
Antonieta, Oklahoma City, OK

"It took me awhile to find what I was looking for online but when I finally found Chinafinds I was pleasantly surprised to find beautiful merchandise that was reasonably priced as well as a great selection. I received my order promptly and loved it! I was in San Francisco last year and bought a few pieces in Chinatown. I wanted some additional pieces to match what I have. The necklace I bought is perfect and arrived in a beautiful chinese pouch. I also received a confirmation e-mail,a personal e-mail and a hand written note on my receipt/packing slip...the personal touch was a bonus. It's nice to know that there is a real person with integrity behind the website."
Linda, Hughestown, PA

"I was browsing across the internet one day, to find some nice affordable pearls, when I found Chinafinds. This website has a variety of different jewelry that will appeal to everyone. When I made my purchase of some pearls, I was shocked! The delivery only took 3 days and there wasn't any charge for shipping. The customer service was excellent...I will definitely be shopping at Chinafinds in the near future."
Juliana, Watertown NY

"Great pricing. Can't beat free shipping!! Purchase arrived well packed. My daughter loved the pearl necklace. What more can I say!"
Martin, Yardley, PA

"I have been very satisfied with all my purchases. I've made several for myself and for presents. The merchandise is good quality and the ease to purchase is phenomenal. Glad I was introduced to your store!!!"
Stephanie, Driftwood, TX

"Individual questions answered promptly, personal assistance and updating throughout. This was a fantastic experience."
Audrey, Derwood, MD

"Great site. I found it though Googling. I am pleased with the price and with my bracelet. I will shop here again."
Traci, Arlington TN

"The merchandise I ordered from Chinafinds was exactly as described, packed well and shipped promptly."
Jill, Bloomington IN

"An easy, satisfying transaction: prompt and the item was exactly as expected."
Susan, Highlands, NC

Custom Shopping Expeditions

Always wanted to go to China? Interested in experiencing the Chinese market scene firsthand? Chinafinds can make it happen! I offer personalized small group tours of Beijing markets and tourist sites, arranged around your schedule and your preferences. From my years of living as an expat in China and my frequent travel between the U.S. and China since my relocation back to Texas, I have what it takes to make your Beijing trip productive, interesting and hassle-free. Contact me at shopping_tour@chinafinds.com for more information on how to arrange a custom Chinafinds tour!

Shipping

For a limited time only, Chinafinds will be offering free USPS First Class Mail shipping on all U.S. orders over $20. No coupon is needed. Additionally, customers will have the option to upgrade to USPS Priority Mail upon checkout for an additional charge. USPS First Class Mail usually arrives in 5 - 7 days, while Priority Mail has a 2 - 3 day delivery time window. Please note that Christmas season ship times can be considerably longer.

Our products ship from Austin, TX (not from China!) so you can be assured of fast and reliable delivery and prompt customer service! And remember--Chinafinds guarantees you will be satisfied with your order or your money, minus any shipping charges, will be cheerfully refunded.

Chinafinds ships via USPS First Class Mail International to a limited number of foreign countries: Austria, Australia, Canada, Denmark, Finland, France, Germany, Greenland, Iceland, Ireland, Israel, Italy, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, Vatican City, and the United Kingdom. USPS First Class Mail International does not have a guaranteed delivery time frame and may take anywhere from ten days to a month to arrive. Additionally, please note that any applicable customs or duty charges are solely the responsibility of the customer. Also, all international orders will be correctly marked as 'merchandise' on the US Customs form, and the full amount charged for the items ordered will be listed on the customs form. Our international shipping rates vary based upon the value of the order. Please email support@chinafinds.com with any shipping-related questions.

Sales Tax

We are required by law to collect sales tax if your purchase is being shipped to the state of Texas. We do not collect sales tax on purchases shipped to any other state.

Privacy

We respect your privacy. We do use Google Analytics to track customer shopping patterns, but no personally identifiable information is collected during the tracking process. The only time we take your personal information is when you order from us, and you can be assured that we will hold your data in the strictest confidence.

Return Policy

We don't want you to have anything from Chinafinds that you are not absolutely thrilled with. We think our products are great and we think you will too. However, in the unlikely event that you are dissatisfied with something you buy from us, just send it back to us postage-paid and insured and we will be happy to refund your purchase price, minus shipping costs. Just contact us via email at returns@chinafinds.com or phone at 512-772-4699 and we will be happy to set up your return.

Contact Information

Although Chinafinds.com is open 24 hours, 7 days a week on the Internet, we may not be available quite all those hours. However, you may contact us via phone (512-772-4699) or email (support@chinafinds.com) and if we are not immediately available, we will be sure to answer your correspondence promptly. Should you wish to contact us via snail mail, our physical address is:
Chinafinds, 9279 Scenic Bluff Drive, Austin, TX 78733    USA

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